This policy outlines how Street Mission Australia collects, uses, and protects your personal information. We are a 100% volunteer-based charity operating on the Northern Beaches of Sydney, and your privacy is important to us.

1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:

  • Express interest in volunteering: Your name, contact details (email, phone), and any skills or availability you share.
  • Inquire about becoming a partner: Your name, business name, and contact information.
  • Make a donation or start a fundraiser: Your name, contact details, and financial transaction information (processed securely by our payment partners). We do not store your full payment details on our systems.
  • Contact us generally: Any information you choose to provide in your communications with us.

2. How We Use Your Information
We use your information for the following purposes:

  • To communicate with you about volunteering opportunities, partnerships, and fundraising events.
  • To process and acknowledge donations and provide receipts.
  • To connect you with other charities or services if you seek linkages through our mission.
  • To improve our operations and understand the needs of our community.
  • To comply with our legal and regulatory obligations.

3. Information Sharing
We respect your privacy and will not sell, trade, or rent your personal information to others. We may share information only in the following limited circumstances:

  • With trusted volunteers who need it to coordinate our services (e.g., cafe rosters).
  • With professional advisors or partners who assist us in operating our charity, under strict confidentiality agreements.
  • If required by law or to protect the safety of our community.

4. Data Security
We take reasonable steps to protect your personal information from misuse, interference, and loss, as well as unauthorized access, modification, or disclosure. As we operate with a small, all-volunteer team, we use secure, reputable platforms for communications and donation processing.

5. Your Rights and Contact
You have the right to access and correct the personal information we hold about you. If you have any questions about this policy, wish to access your information, or would like to be removed from our contact lists, please contact us through the details on our website.

6. Changes to This Policy
We may update this policy from time to time. The most current version will always be published on our website.

Last Updated: [ 01-01-2026]